"The Knowledgebase Administrator works as part of a team in the AHS Operations Support Center to assist in the on-going creation and day-to-day management of content on The Home Depot's AHS Knowledge Base portal. Hands on experience with content management and knowledgebase tools, preferably Documentum and portal search tools. Experienced technical writer with experience writing, editing and proofing of processes. Shared accountability for Voice of the Customer results. Ability to work well independently and able to work effectively in ambiguous situations. Ability to display sound judgment, analytical thinking, and promote and encourage positive change."